Tuesday, February 24, 2009

How to encourage people and create a good / conducive working environment?



These ideas are focusing on how we as leaders can initiate activities that will help others to be positive, encourage staff to go extra mile willingly, recognise employee’s contribution and also create a happy and productive work environment.

Note : Ideas collected from Leadership Fundamentals sessions held in November / December 2008.

1. Recognise staff or team contributions / achievement such as Good Customer Feedback, additional effort by employees, etc. For example :-

- Give credit or thanks when it is due with reasons and explanations.

- Acknowledge and provide immediate encouragement for good work

- Share success to ensure the whole team is aware of the achievement and make everybody feel like they were part of the action. Let them know how it was achieved.

- Listen to the achiever as to how they achieved it.

- Congratulate all concerned and publish the achievements in notice board or Company Newsletter with employees photo and details.

“Many managers ignore or underestimate the power of praise.”
-Roger Flax,President, Motivational Systems


2. Constantly provide positive feedback to staff

3. Employee of the month award by staff members

4. Arrange for a team to present the results of their efforts to top management

5. Health & Safety Recognised

- Lunch shout for 3 months accidents free

6. Email acknowledgements of performance and cc to top management

7. Personalised birthday card from Manager

8. Organise Friday drinks – reflection of week events or could be organised on monthly basis

9. Merit Awards

10. Social event monthly – where were possible or tea talk for goal setting

11. Long service awards

12. Pat on the back

13. Welcome lunch for new employees


14. Celebrate small successes especially when the department / team achieve targets. In tight financial times, ongoing , meaningful rewards and recognition provide an effective, low cost way of raising morale and encouraging higher level of performance.
Here are the list of ideas on how to celebrate small success in the workplace.

- A personalised thank you card

- Allocate some budget and have a recognition event created by a peer group that decides on how they will celebrate the success. Invite the boss to attend the celebration

- Free lunch for a week

- $20 Voucher

- Fruit basket

- Favourite book or DVD

- A subscription to a magazine

- Extra long lunch break for a few days

- A mug filled with treats

- Morning tea shouts

- Drinks & BBQ Barbecue at end of month for a good month

- Time Off – finish early

- Tickets to sporting event or cinema

- Company merchandise, hats, t shirts , etc.

- Certificates of achievement

- Borrow vehicles
“Compensation is what you give people for doing the job they were hired to do. Recognition, on the other hand, celebrates an effort beyond the call of duty.”
- from How to Profit from Merchandise Incentives

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